Reasonable Modification Policy
Policy Statement:
The purpose of the reasonable modification policy is to ensure that FRS Transportation Inc. offers equal and effective opportunities and access to public
transportation services for persons with disabilities and full compliance with the
provisions of the Title II of the Americans with Disabilities Act of 1990 and Section
504 of the Rehabilitation Act of 1973.
Policy:
No qualified individual with a disability shall, by reason of such disability, be
excluded from participation in or be denied the benefits of the services,
programs, or activities of FRS Transportation Inc., or be subject to discrimination
by FRS Transportation Inc.
Reasonable Modification:
A reasonable modification is a change or exception to a policy, practice, or
procedure that allows disabled individuals to have equal access to programs,
services, and activities. FRS Transportation Inc. will make reasonable
modifications to policies, practices and procedures when necessary to ensure
access to transit services for qualified individuals with disabilities, unless:
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Making the accommodation would fundamentally alter the nature
of the public transportation service.
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Making the accommodation would create a direct threat to the
health or safety of other passengers.
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The individual with a disability is able to fully use FRS Transportation Inc. service without the accommodation being made.
Eligibility Criteria:
An individual is eligible to be considered to receive a reasonable modification if
that individual has:
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A physical or mental impairment that substantially limits one
or more of the major life activities of such individual.
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A record of such impairment.
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Has been regarded as having such impairment.
Requests for Reasonable Modifications:
FRS Transportation Inc. shall make information about how to contact FRS Transportation Inc. to make requests for reasonable modifications readily available to
the public through its website and rider policy guidelines.
Complaint Process:
FRS Transportation Inc. has a process for investigating and tracking complaints
from qualified individuals.
The process and any forms necessary to file a complaint are readily available from the website.
Designated Employee:
FRS Transportation Inc. shall designate one official within the organization
responsible for processing reasonable modification requests and handling
complaints. This individual is:
Chris Hetzel – Transportation Supervisor
FRS Transportation Inc.
313 Chillicothe Ave
Hillsboro, Ohio 45133
937-393-0585 ext 104
Record Retention
FRS Transportation Inc. will maintain all records related to reasonable
modification requests and denials for at least three (3) years.
RESPONSIBILITIES:
It is the responsibility of the Transit Director and the Operations Director to ensure
all readsonable modifications are considered.